Instant messenger app11/8/2023 3 billion people used messaging apps in 2021. Here are more messaging app usage statistics today showing how well the industry is doing: 1. However, it poses issues like needing more speedy responses or using chatbots for instant messaging. More smartphone users have also downloaded apps for instant messaging, which functions online.īesides individuals, brands have adapted this technology to connect with their customers faster. Gone are the days when your only communication option was to subscribe to an expensive SMS plan. Here are the latest messaging app usage, user, industry, and trend statistics for 2023. This established low-cost or free chats as a much-preferred alternative to SMS.ģ.32 billion people worldwide are active users of messaging apps in 2023, 60% of which are users of WhatsApp, making it the most popular messaging app globally. Online chats, such as instant messaging, allow for real-time text transmission through the Internet. Businesses and users exchange 20 billion messages on Facebook Messenger monthly.40 million businesses are active on Facebook Messenger.Brands that offer the option to engage via messaging apps were preferred by 67% of EU and 52% of US respondents, becoming potential buyers.67% of EU and 52% of US respondents have messaged a company on messaging apps about pre-purchase issues and shipping or delivery questions.Worldwide, Facebook Messenger users spend approximately 3 hours on the app monthly.China's market for mobile messaging is forecast to grow at 14.4%.The US messaging app market is estimated at $443.53 billion in 2022.Global mobile messaging market size will reach $101.4 billion by 2030.
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